Shipping Information

  • Flat Rate Shipping: We charge a flat $5 shipping fee on all orders. Occasionally, we run Free Shipping promotions, so be sure to check for those limited-time offers!

  • Estimated Delivery Time: 2-4 business days via Singpost (letterbox)

  • Holiday & Sale Delays: Please expect potential delays during holiday & Sale periods. We appreciate your patience and understanding.

  • Same-Day Delivery: Same-day delivery can be arranged at your own cost. Please contact us via Instagram for more details.

Return & Exchange Policy

  • Policy Period: You can return or exchange items within 14 days of purchase.
    Not eligible for items on sale.

  • Online Exchange Only: All returns and exchanges must be processed online. Please reach out to us via Instagram or through our Contact Us page for assistance.

  • Sale Period: Please note that no exchanges or returns are allowed for items during sale periods.

  • Condition: Items must be in their original condition, unused and unwashed. Attach all tags and produce e-receipt to be eligible for exchange.

(FAQs)

  • Bamboo fabric is soft, breathable, and eco-friendly, but it still needs proper care to maintain its quality:

    • Wash: Use cold water and a gentle cycle to preserve the softness of your bamboo clothing.

    • Dry: Air dry by laying flat or hanging up. If you must use a dryer, choose a low heat setting to avoid shrinkage.

    • Iron: Bamboo is naturally wrinkle-resistant, so ironing is usually not necessary. If needed, iron on a low setting.

    • Avoid: Do not bleach or use fabric softeners, as these can damage the fibers

  • To reduce environmental impact, we do not include printed receipts or invoices with our orders. You will receive an e-confirmation order via email after your purchase and another “shipped out” email informing you that your order has picked up by courier.

  • At the moment, we only offer delivery within Singapore. We’re working on expanding our shipping options and will update you when international shipping becomes available.

  • For any questions or concerns, you can reach us at Instagram or use the contact form on our website. Our customer support team will respond to you within 1-2 business days.

  • We mail it via SingPost in our waterproof poly-mailer.

    Kindly check your letterbox within 2-3 working days after receiving the confirmation email from us.